Terms The agreement, in full
Sections 3 to 12 are the terms you agree to when you create a DocketEye account. Section 2 is different: it governs the free company lookup, which needs no account, and it applies to anyone who uses it. The pricing section of the home page carries a five-line summary of the liability position; this is the whole of it, and the two do not disagree.
Version 2026-09-17 — the identifier recorded against your account when you tick the box at signup. If these terms change, the new version carries a new identifier and the change is described in section 12.
Two clauses are still open, and we would rather say so than fill them in with something we have not settled. The registered legal name and home state of the entity that operates DocketEye, and the choice of governing law and venue for a dispute, are not yet named in this document. Everything else here is what we hold ourselves to today. If either of those matters to you before you buy, write to us at the address at the foot of this page and ask — we will answer in writing.
"DocketEye", "we" and "us" mean the operator of the DocketEye service at docketeye.com, whose registered details are the first of the two open clauses noted above. In sections 3 to 12, "you" means the person who created the account, together with the companies added to it. In section 2, "you" means whoever is using the free lookup, account or no account.
The email address at the foot of every page reaches us. Use it for anything about this agreement, about your account, or about something on this page you think is wrong.
The free company lookup on the home page and at docketeye.com/check/ is open to anyone. It takes no account, no card and no name but a company's. Using it means accepting this section, whether or not you ever create an account; the rest of this agreement binds account holders, and this section binds everybody.
What it is: a readable interface to a filing the state already publishes for nothing. New York's business register is open data, about a registered business rather than about a person, and anyone can read the same record on the state's own site. We are not a source of information about people, and the following are refusals rather than judgment calls, because each request to bend one looks harmless on its own.
What the free lookup records: nothing about the search. The company name typed into the box is not written to our database and the answer shown back is not written to our database. No account is created, nothing is emailed to you and no cookie is set by the lookup. The one thing kept is an abuse counter keyed to the IP address the request came from, which is what stops an automated crawl; it is deleted on a short rolling schedule. The privacy notice says the same thing at greater length and is part of this agreement.
Watching a company is the part that needs an account, and it needs more than an account: you have to tell us that you own or control the company before it goes on a watchlist. Reading a public register is free to anyone. Causing us to watch something is not.
We may refuse or throttle lookups from any source that is doing something on the list above, and the refusal may be automatic.
Two things, and no more than these two.
We do not promise that a filing against your company will be found, and we do not promise how quickly an alert arrives. Courts publish what they publish, when they publish it.
Several of the things that could put your company in front of a judge are not published anywhere we can read. Those are listed by name on the coverage page and on the home page, at the same size as the things we do watch. In particular: most complaint captions name only the first party on each side, so a company sued as a later defendant may not appear in the text a feed carries; a case served by personal delivery produces no feed entry at the moment of service; and some courts publish no feed at all. None of that is a defect in the service — it is what the service is.
DocketEye is one signal added to the ones you already have. It is not a substitute for opening your mail, for keeping the address the state holds current, or for a lawyer.
Creating an account, adding the companies you own, and reading back the service-of-process address the state holds are free, take no card, and stay free. You can re-run that address check yourself as often as you like.
Watching the court sources is the paid part, and it starts the day the plan starts — not the day you added the company. Prices are annual:
Card payment is not switched on yet. There is no checkout on this site today, and no page here will take a card. A plan is arranged and invoiced by hand: write to support@docketeye.com and a person answers. We would rather print that here than leave you to find it at the end of a signup. When a state is added part-way through a year, what it costs for the rest of that year is settled on the invoice and agreed with you before it is raised.
We bill one annual invoice for the whole portfolio, never one per company. A plan renews for another year unless you cancel before the renewal date. You can cancel at any point and the plan then runs out the period you have already paid for; we do not refund the unused part of a year except where the law requires it. If we change what a plan costs, the change lands at your next renewal and we tell you before it does.
This is the section worth reading twice.
Nothing in this section limits liability the law does not permit us to limit, including liability for gross negligence, for wilful misconduct, or for fraud.
What we show you about a filing comes from a court's or an agency's own public feed, and we pass it on as we received it. We do not warrant its accuracy, and the court system's own disclaimers about its data apply to that data in our hands exactly as they do in yours. If a docket entry is wrong, it is wrong at the court, and the court is where it is corrected.
What we collect, why, and how long we keep it is in the privacy notice, which is part of this agreement. Two of those points are terms and not merely practice, so they are repeated here:
You can close your account whenever you like, from inside the app or by writing to us. We may suspend or close an account being used to watch companies the holder does not own, to extract data in bulk, or in a way that puts the sources we depend on at risk — and we will say which, in writing, when we do.
When an account closes, watching stops. We keep the records we are required to keep, on the schedule in the privacy notice, and delete the rest.
If we change these terms, the version identifier at the top of this page changes with them and we describe what moved. A material change is emailed to the address on your account before it takes effect. Carrying on with the service after that is how the new version is accepted.
What moved in version 2026-09-17. The company lookup became free and public, so this document had to cover people who use it without an account: section 2 is new and every section after it moved down by one number. The restriction on credit, employment, housing, renting, tenant-screening and insurance decisions is now written out in full and applies to anyone using the lookup, not only to account holders — version 2026-09-15 named four of those six and bound only account holders. The old clause forbidding an account holder from looking up "a business that is not yours" is gone: the rule that matters is the one about watchlists, which is unchanged and is in section 6. Section 2 also states what the free lookup does not record. In section 7 the sentence promising that a state added part-way through a year is charged against your renewal date by a formula is gone, because there is no card payment on this site to apply a formula to; what is there now is how a plan is actually arranged today.
These terms are written to be read by the person paying for the product, which is why they are in ordinary sentences rather than in capitals. They have not yet been through counsel. Where a clause here is narrower than the law would allow, the narrower version is the one we intend to be held to.